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Keynote 1
Pedro Sanches Amorim, Mestre e Doutor em Engenharia e Gestão Industrial pela FEUP. Coordenador do Centro de Investigação em Engenharia e Gestão Industrial do INESC TEC Laboratório Associado. Co-Fundador da LTPlabs – empresa de consultoria que aplica métodos analíticos avançados para ajudar a tomada de decisões complexas.
Abstract: Online retailers often receive customer orders comprising several products of differing origins. To fulfill these orders, retailers must ship multiple parcels from different locations and—unless they are grouped somewhere along the supply chain—these may reach the customer’s doorstep one by one. Academic/practical relevance: We conjecture here that receiving products sequentially instead of all together affects a consumer’s reaction to her purchases, possibly influencing—for good or ill—her decision to return products, as well as her overall service satisfaction. We use two-year granular data from an online fashion marketplace to test this hypothesis and characterize consumer behavioral responses to delivery consolidation and examine how it impacts supply chain stakeholders.
Bio-sketch: Master of Science and Doctor of Philosophy in Industrial Engineering and Management by FEUP. Researcher at the Industrial Engineering and Management Research Unit from INESC TEC Laboratório Associado. Specialist in supply chain planning with an emphasis on food products. He was Supply Chain Analyst at Total Raffinage Marketing (França). Researcher/Consultant in several projects related to Operations Management and supported by different types of entities. Author of several publications in international journals in the field of Operations Research (for example, International Journal of Production Economics, Industrial Engineering and Chemistry Research, Computers and Chemical Engineering, Interfaces).
Keynote 2
Pedro Sanches Amorim, Mestre e Doutor em Engenharia e Gestão Industrial pela FEUP. Coordenador do Centro de Investigação em Engenharia e Gestão Industrial do INESC TEC Laboratório Associado. Co-Fundador da LTPlabs – empresa de consultoria que aplica métodos analíticos avançados para ajudar a tomada de decisões complexas.
Abstract: Online retailers often receive customer orders comprising several products of differing origins. To fulfill these orders, retailers must ship multiple parcels from different locations and—unless they are grouped somewhere along the supply chain—these may reach the customer’s doorstep one by one. Academic/practical relevance: We conjecture here that receiving products sequentially instead of all together affects a consumer’s reaction to her purchases, possibly influencing—for good or ill—her decision to return products, as well as her overall service satisfaction. We use two-year granular data from an online fashion marketplace to test this hypothesis and characterize consumer behavioral responses to delivery consolidation and examine how it impacts supply chain stakeholders.
Bio-sketch: Master of Science and Doctor of Philosophy in Industrial Engineering and Management by FEUP. Researcher at the Industrial Engineering and Management Research Unit from INESC TEC Laboratório Associado. Specialist in supply chain planning with an emphasis on food products. He was Supply Chain Analyst at Total Raffinage Marketing (França). Researcher/Consultant in several projects related to Operations Management and supported by different types of entities. Author of several publications in international journals in the field of Operations Research (for example, International Journal of Production Economics, Industrial Engineering and Chemistry Research, Computers and Chemical Engineering, Interfaces).
Keynote 3
Pedro Sanches Amorim, Mestre e Doutor em Engenharia e Gestão Industrial pela FEUP. Coordenador do Centro de Investigação em Engenharia e Gestão Industrial do INESC TEC Laboratório Associado. Co-Fundador da LTPlabs – empresa de consultoria que aplica métodos analíticos avançados para ajudar a tomada de decisões complexas.
Abstract: Online retailers often receive customer orders comprising several products of differing origins. To fulfill these orders, retailers must ship multiple parcels from different locations and—unless they are grouped somewhere along the supply chain—these may reach the customer’s doorstep one by one. Academic/practical relevance: We conjecture here that receiving products sequentially instead of all together affects a consumer’s reaction to her purchases, possibly influencing—for good or ill—her decision to return products, as well as her overall service satisfaction. We use two-year granular data from an online fashion marketplace to test this hypothesis and characterize consumer behavioral responses to delivery consolidation and examine how it impacts supply chain stakeholders.
Bio-sketch: Master of Science and Doctor of Philosophy in Industrial Engineering and Management by FEUP. Researcher at the Industrial Engineering and Management Research Unit from INESC TEC Laboratório Associado. Specialist in supply chain planning with an emphasis on food products. He was Supply Chain Analyst at Total Raffinage Marketing (França). Researcher/Consultant in several projects related to Operations Management and supported by different types of entities. Author of several publications in international journals in the field of Operations Research (for example, International Journal of Production Economics, Industrial Engineering and Chemistry Research, Computers and Chemical Engineering, Interfaces).